Health Promoter II - Orange County

US-CA-Los Angeles
3 months ago
# of Openings
Health Advocacy/Education





Looking for a way to influence the health and healthcare of many?


If so, we’d love to hear from you! Our mission-driven organization is focused on theTriple Aim - Better Health, Better Healthcare and Lower Costs to individuals and their families who participate in our health plans.


UNITE HERE HEALTH serves 90,000+ workers in the hospitality and gaming industry nationwide. Our desire to be innovative and progressive drives us to develop impactful programs and benefits designed to engage our participants in managing their own health and healthcare. Our vision is exciting and challenging. Please read on to learn more about this great opportunity!



Key Attributes:


  • Integrity – Must be trustworthy and principled when faced with complex situations
  • Ability to build positive work relationships – Mutual trust and respect will be essential to the collaborative relationships required
  • Communication – Ability to generate concise, compelling, objective and data-driven reports
  • Teamwork – Working well with others is required in the Fund’s collaborative environment
  • Diversity – Must be capable of working in a culturally diverse environment
  • Continuous Learning – Must be open to learning and skill development.  As the Fund’s needs evolve, must be proactive about developing new areas of expertise
  • Lives our values – Must be a role model for the Fund’s BETTER Culture and Mission (Better, Engage, Teamwork, Trust, Empower, Respect)


The purpose of this position is to identify, educate, and activate participants, who have chronic or acute health conditions to access resources, take better care of their health, and to make effective healthcare decisions. The person in this position will connect participants with health care providers, care managers community resources and Fund programs such as Better Living, our chronic disease self-management program and our Cancer Care program. Participants will be engaged one-on-one and in group settings, at their worksites, union hall/office meetings., hospital rooms, provider offices and homes. The goal is to activate participants so that they can receive high quality care while slowing the rate of spending. The person in this position will engage participants in their own health and healthcare decisions.


  • Meet with, educate, and activate participants regarding participation in programs designed to improve health outcomes; this requires a strong working knowledge of Fund and community programs coupled with significant discretion and judgment when providing guidance
  • Assist participants with goal setting, shared decision making, and identifying and removing barriers to care
  • Work with people with acute healthcare needs such as those in or recently discharged from the hospital to provide individual support
  • Coordinate and facilitate care concerns and issues along with collecting, validating and reporting symptoms to clinical staff
  • Navigate individuals on an as needed basis (i.e. assist getting participants into diabetic counseling and making doctor appointments, etc.)
  • Identify and recruit participants into Fund and community engagement programs; and follow-up with participants to ensure maximum participation
  • Frame presentations for participants and develop oral and written materials regarding benefits, healthcare and trends
  • Collaborate with other fund staff in regional offices and in Aurora


  • Valid driver’s license and current car insurance. Travel utilizing a personal car for work purposes, and maintain appropriate car insurance is helpful. Local and regional travel required. Public transit preferred for most travel, but a car may be occasionally necessary (travel may also include occasional air or train travel and overnight stays)
  • High school diploma. Prefer some experience in health care, public health, customer service or community engagement
  • Ability to work outside of traditional hours

Skills and Abilites:

  • Some experience with community engagement, customer service, patient navigation or healthcare preferred
  • Experience being a caretaker of or personally living with or working with oncology patients and/or people with chronic diseases such as diabetes and hypertension
  • Familiarity with the participants’ cultural traditions and life experiences strongly desired
  • Experience working with low-income immigrant communities and/or with the union desired
  • Bilingual—Spanish, Mandarin, and Urdu language skills useful-language needs may differ by region
  • Conduct phone calls, in-person meetings, on-site visits, as needed. May be in a language other than English
  • Perform a variety of surveys related to new and on-going Fund initiatives and participant assessments
  • Problem solving as related to participant health care delivery issues
  • Compile and review outreach/engagement data (i.e. telephone, in-person meetings, on-site visits, and written) as needed
  • Coordinate and participate in health fairs and onsite enrollment activities when requested
  • Assist in research and development protocols and standards as they relate to care management
  • Demonstrate positive leadership
  • Identify, recruit, and develop an increased involvement and leadership capacity of some participants
  • Perform other duties, including special projects and programs, as assigned by Fund Management


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