HR Specialist

Job Locations US-IL-Aurora
Posted Date 2 months ago(1/21/2018 11:17 AM)
# of Openings
Human Resources





Looking for a way to influence the health and healthcare of many?


If so, we’d love to hear from you! Our mission-driven organization is focused on theTriple Aim - Better Health, Better Healthcare and Lower Costs to individuals and their families who participate in our health plans.


UNITE HERE HEALTH serves 100,000+ workers and 220,000 covered lives in the hospitality and gaming industry nationwide. Our desire to be innovative and progressive drives us to develop impactful programs and benefits designed to engage our participants in managing their own health and healthcare. Our vision is exciting and challenging. Please read on to learn more about this great opportunity!



Key Attributes:


  • Integrity – Must be trustworthy and principled when faced with complex situations
  • Ability to build positive work relationships – Mutual trust and respect will be essential to the collaborative relationships required
  • Communication – Ability to generate concise, compelling, objective and data-driven reports
  • Teamwork – Working well with others is required in the Fund’s collaborative environment
  • Diversity – Must be capable of working in a culturally diverse environment
  • Continuous Learning – Must be open to learning and skill development.  As the Fund’s needs evolve, must be proactive about developing new areas of expertise
  • Lives our values – Must be a role model for the Fund’s BETTER Culture and Mission (Better, Engage, Teamwork, Trust, Empower, Respect)



This position is responsible for primary HR support to management and staff using a proactive, hands-on, and pragmatic work style and approach.  The Sr. HR Specialist acts as a “trusted, confidential HR resource” to management and staff in achieving strategic and operational business, organizational, and workforce goals and results.  The Sr. HR Specialist applies broad expertise and experience to enable, facilitate, and enhance employee and team performance and productivity in various HR disciplines, including:  staffing and recruiting; performance management, coaching and feedback,employee relations and issue resolution, organization development and workforce planning, career development,  

  • Acts as an “HR Pointperson” who supports and advises on HR matters and activities in an assigned organizational area
  • Acts as an “HR Solution Provider” who anticipates and supports the timely and successful delivery of business and staffing priorities and goals, and the resolution of HR issues and situations.
  • Utilizes HR programs, processes, and tools to enhance organizational innovation and productivity, as well as boost employee motivation, engagement, enablement, productivity, and morale
  • Facilitates these essential HR services for efficient and effective operations:
    • Staffing and Recruiting:  supports workforce planning; creates/maintains job descriptions;ensures compliance/consistency with policies and practices and internal fairness and equity in staffing decisions; prepares/facilitates new-hire onboarding and off-boarding; and monitors/evaluates staffing and headcount levels
    • Performance Management:  facilitates/supports job performance and compensation reviews and facilitates/provides individual and team feedback, coaching, and counseling
    • Talent Management:  facilitates/supports the use of tools for individual and team skills-training and leadership and staff development
    • Employee Relations:  facilitates/resolves employee relations issues through feedback, coaching, and advice; conducts effective, thorough, and objective investigations with follow-up recommendations for action and support; maximizes employee engagement and talent retention by encouraging and strengthening work relationships and building morale; and fostering a collaborative workplace culture of trust and respect
    • Policies and Practices:  evaluates, drafts, implements, and trains management and staff on HR policies and procedures (e.g., employment policies and work schedules); and provides guidance, training, and interpretation for HR programs, processes, practices, and tools
    • HR Administration:  administers regular and ad-hoc day-to-day operational/administrative activities and duties accurately and in accordance with established protocol, processes, guidelines, forms, timelines, etc. 
  • Maintains working knowledge of federal, state, and local employment laws and legal requirements and, in partnership with Legal, ensures regulatory compliance on HR-related matters and activities to mitigate and avoid risks
  • Proactively takes action to identify Customer needs, develop/provide recommendations, and facilitate implementation
  • Handles inquiries and complaints to ensure professional, equitable, and expeditious resolution
  • Performs other duties as assigned within the scope of responsibilities and requirements of the job
  • Performs Essential Job Functions and Duties with or without reasonable accommodation


Years of Experience and Knowledge

  • Minimum of 5 years of HR experience, including 2 ~ 3 years of direct HR experience required.
  • Working knowledge of and experience in several core HR disciplines, including: staffing and recruiting, organizational assessment, change management, performance management, talent management
  • Working knowledge of and experience in a managed-care healthcare delivery environment desired 

Education, Licenses, and Certifications

  • Bachelor's degree in HR or Business Administration, or related field or equivalent work experience required
  • PHR or other professional or industry-related certification desired


Skills and Abilities

  • Intermediate level Microsoft Office skills (PowerPoint, Word, Outlook)
  • Intermediate level Microsoft Excel skills
  • Intermediate level system(s) skills in HRIS systems and recruiting systems
  • Maintains high levels of confidentiality, sensitivity, respect, and support on all matters and to all Customers and vendors
  • Exceptional, can-do attitude, outgoing and self-directed/-motivated
  • Remains objective and fair in assessing different points of view
  • Process-oriented with a strong bias for accuracy, simplification, and standardization
  • Presentation skills/ability to communicate effectively (in a relaxed, open style) in individual or group settings with all organization levels
  • Project management, planning, prioritizing, organizing, and time-management
  • Conflict management and issue resolution



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