• Care Coordinator

    Job Locations US-NV-Las Vegas
    Posted Date 6 days ago(4/16/2018 8:04 PM)
    # of Openings
    Health Center
    Culinary Health Center
  • Overview





    The Culinary Health Center is dedicated to helping our Culinary members live healthier lives. Working together with our medical partners, we are changing the way healthcare is delivered to the Culinary community. We strive to create an environment where every Culinary member has high-quality care, better access to medical services, and an exceptional patient experience.



    That every Culinary member we serve enjoys a better, healthier life.



    VALUES | Our Three Cs

    Compassion: Every team member is empowered and expected to take extraordinary measures to care for and treat each individual Culinary member's needs. 


    Clinical excellence:  We deliver the highest standard of care through our focus on prevention, early detection and evidence-based treatment of medical conditions. Through innovation, we take new approaches and use new techniques in delivering care. 

    Communication: We provide clear health communication and education to ensure our members have the information, resources, and knowledge they need to make informed decisions about their health.



    The purpose of this position is to have a Care Coordinator that is responsible to assist the patient, their families and provider across all aspects of their health care continuum. The care Coordinator is the liaison between the patient and the provider with an optimum goal of meeting the patient’s individualized needs, ultimately improving quality of life which will result in positive patient outcomes through communication, education and coordination.

    Position Summary:

    • Promotes and reinforces the Patient Centered Care Model.
    • Promotes timely access to all aspects of care.
    • Reduce emergency room utilization, hospital admissions as well as readmissions.
    • Promote adherence to care plans developed in coordination with the patient, Primary Care provider and family.
    • Provides excellent customer service.
    • Implements care coordination and planning techniques.
    • Assist patients in navigating through the healthcare continuum.
    • Schedules appointments to ensure the patient is getting follow up with primary care provider and all specialists.
    • If patient requires referral to other services, the Care Coordinator will assure that authorization and referrals are completed.
    • Coordinate appointments with other services/practices and advises patient accordingly.
    • Obtain lab results, diagnostic studies for ancillary services; consult notes and other medical information in preparation for patient’s upcoming appointment.
    • Uses risk stratification tools to identify gaps in treatment
    • Document in EHR all encounters with patient and family.
    • Promotes education and provides guidance to patient as directed by the Primary care provider.
    • Empower and educate patients to promote self-management and shared decision-making.
    • Assist patient in accessing transportation to health center, insurance matters, durable medical equipment, prescriptions, etc.
    • Works collaboratively with providers and other care team members to ensure the delivery of quality of care to patients to help bring about best outcomes.
    • Complete Medication Reconciliation.
    • Communicates with a wide variety of people from a diverse socio-economic and ethnic background.
    • Establishes and maintains effective working relationships with all team members.
    • Engage with patients and caregivers to create an environment of collaborative care team.
    • Other duties as assigned within the scope of responsibilities and requirements of position.
    • Follow up with patient as needed to ensure they understand their agreed upon goals; ie making all scheduled appointments, education classes





    • Able to maneuver in a Microsoft Office environment.
    • Use of general office equipment including, but not limited to: facsimiles, copiers, telephones and computers.
    • Bi or Multi-lingual skills (written and verbal).
    • Department safety practice and procedures.
    • Patient rights.
    • Infection control policies and practices; handling, storage, use and disposal of hazardous materials.
    • Limitations of the scope of practice.


    • Manage competing deadlines and multiple projects in a fast-paced environment.
    • Perform the essential functions of this job with or without reasonable accommodations.
    • Mobility to work in a typical clinical setting and use standard equipment.
    • Stamina to remain standing and/or walk for extended periods.
    • Vision to read instruments, printed materials and various electronic screens and monitors.
    • Hearing and speech to communicate effectively in person and over the telephone.
    • Strength and agility to exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.



    • High School diploma or equivalent
    • Basic Life Support (BLS Certification)


    • Certified Medical Assistant or Licensed Practical Nurse
    • One year experience in the medical field (preferably in a clinic setting)


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