Looking for a way to influence the health and healthcare of many?
If so, we’d love to hear from you! Our mission-driven organization is focused on the“Triple Aim” - Better Health, Better Healthcare and Lower Costs to individuals and their families who participate in our health plans.
UNITE HERE HEALTH serves 100,000+ workers and 220,000 covered lives in the hospitality and gaming industry nationwide. Our desire to be innovative and progressive drives us to develop impactful programs and benefits designed to engage our participants in managing their own health and healthcare. Our vision is exciting and challenging. Please read on to learn more about this great opportunity!
The purpose of this position is to be the face of the fund, especially to participants and to provide benefit, claim and health care education and information to this multi-cultural community. The Health Resource Team Representative shares the UNITE HERE HEALTH message by encouraging the utilization of benefits according to plan provisions and best healthcare value.
Intermediate level Microsoft Office skills (Word, Outlook)
Intermediate level Microsoft Excel skills
Required fluency (speak and write) in Spanish, Cantonese/Mandarin preferred
Travel 10 % or less
Listening and communication skills (written and verbal)
Customer service and relationship building skills
Team, research and problem solving skills
Ability to navigate and perform searches on the internet
Ability to use various systems (HRTLink, Benefit Inquiry Tool, Pulse/Connect, etc.)
Ability to connect with others on a personal level