Looking for a way to influence the health and healthcare of many?
If so, we’d love to hear from you! Our mission-driven organization is focused on the“Triple Aim” - Better Health, Better Healthcare and Lower Costs to individuals and their families who participate in our health plans.
UNITE HERE HEALTH serves 100,000+ workers and 220,000 covered lives in the hospitality and gaming industry nationwide. Our desire to be innovative and progressive drives us to develop impactful programs and benefits designed to engage our participants in managing their own health and healthcare. Our vision is exciting and challenging. Please read on to learn more about this great opportunity!
The Manager of Operations will manage the daily activities of the Operations team which may include but is not limited to: employer support, services, and administration, responding to customer service inquiries and the collection of contributions from employers. This position also oversees eligibility processing for all Plan Units and collaborates with the New Membership department on all enrollment activities.
The Manager of Operations interfaces with Legal, Finance, Regional Offices as well as other internal departments and coordinates with the Technical Operations team assisting employers in utilizing the self-service portal. This position is responsible for managing all performance metrics and goals and ensuring continuous improvement of the timeliness, accuracy, and quality of contribution processing.
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