UNITE HERE HEALTH

  • Network Administrator

    Job Locations US-IL-Aurora
    Posted Date 6 days ago(6 days ago)
    ID
    2018-1479
    # of Openings
    1
    Category
    Information Technology
    Company
    UNITE HERE HEALTH
  • Overview

    betterworkplaceuhh

     

     

    Looking for a way to influence the health and healthcare of many?

     

    If so, we’d love to hear from you! Our mission-driven organization is focused on theTriple Aim - Better Health, Better Healthcare and Lower Costs to individuals and their families who participate in our health plans.

     

    UNITE HERE HEALTH serves 100,000+ workers and 220,000 covered lives in the hospitality and gaming industry nationwide. Our desire to be innovative and progressive drives us to develop impactful programs and benefits designed to engage our participants in managing their own health and healthcare. Our vision is exciting and challenging. Please read on to learn more about this great opportunity!

     

     

    Key Attributes:

     

    • Integrity – Must be trustworthy and principled when faced with complex situations
    • Ability to build positive work relationships – Mutual trust and respect will be essential to the collaborative relationships required
    • Communication – Ability to generate concise, compelling, objective and data-driven reports
    • Teamwork – Working well with others is required in the Fund’s collaborative environment
    • Diversity – Must be capable of working in a culturally diverse environment
    • Continuous Learning – Must be open to learning and skill development.  As the Fund’s needs evolve, must be proactive about developing new areas of expertise
    • Lives our values – Must be a role model for the Fund’s BETTER Culture and Mission (Better, Engage, Teamwork, Trust, Empower, Respect)

    Responsibilities

    The Network Administrator supports and maintains the Fund’s network infrastructure, Windows servers, and remote access capabilities. Responsible for effective provisioning, installation, configuration, operation and maintenance of systems hardware, software and related infrastructure. Administers Fund user accounts, e-mail, and application access. This position requires strong interpersonal and communication skills as well as the ability to work with and maintain confidential information.

     

    • Oversees Administration of Windows Server and Windows Active Directory users accounts and access permissions (2008, 2012)
    • Initiates Group Policy Design, and Administration
    • Supports Installation, configuration and support of the following technologies:
      • Virtualization and Storage Technologies (VMware, Tegile, EMC)
      • Citrix XenApp 6.5 Server, Netscaler and Citrix Access Gateway
      • Microsoft Exchange 2010, 2013, Office 365
      • Microsoft SQL server 2005, 2008 and 2012
      • Dell, IBM or HP Bladecenter
    • Maintains and manages DNS, DHCP, WINS, SNMP and NTP in a Windows environment
    • Performs analysis, resolution and identify root cause of issues
    • Analyzes system logs and utilize monitoring tools to identify potential issues with computing systems.
    • Performs Monthly administration of security patching for servers and end user systems using WSUS
    • Leads provisioning, installation, configuration, operation and maintenance of systems hardware, software and related infrastructure.
    • Works cooperatively with others on a team to share information, resolve conflicts and make decisions in all aspects of information technology and/or network operations
    • Creates and maintain documentation of hardware/software, application, processes and other related information
    • Acts as the focal point for maintaining enterprise network and server security against attacks from outside agencies as well as from Virus attack
    • Responds to end-user inquiries on the telephone, and via email
    • Plans network and server upgrades in time windows that least impact production
    • Communicates with vendors regarding application bugs and planned implementation schedules of application updates
    • Performs other duties as assigned within the scope of responsibilities and requirements of the job
    • Performs Essential Job Functions and Duties with or without reasonable accommodation

    Qualifications

    • Bachelor's degree in Computer Science or related field or equivalent work experience required
    • Required: Certification in MCSE or other certifications focusing on network topology, protocol, design, and maintenance.
    • Minimum of 5 years' experience in a(n) IT environment.
    • Experience maintaining and managing DNS, DHCP, WINS, SNMP and NTP
    • Technical knowledge of networking concepts TCP/IP, VPN, VLAN and VOIP qos
    • Knowledge of LAN/WAN environments, Routers, Switches, Firewalls, Access Points, and Wireless WAN/Connectivity solutions.
    • Configuration and Troubleshooting of NAT, QoS, STP, VLANs, DHCP
    • Knowledge of VoIP architecture, voicemail, and call management systems
    • In depth knowledge of administration of Windows Server and Windows Active Directory (100+ Servers)
    • Group Policy Design, and Administration
    • Thorough understanding of Virtualization and storage technologies (VMware, EMC, Tegile)
    • Citrix XenApp Server, Netscaler or Citrix Access Gateway (Installation, Migration and Troubleshooting)
    • Working knowledge of Bladecenters (Dell, HP or IBM)
    • Microsoft Exchange or Office 365 (400+ Users)
    • Security/patching with WSUS or other third party packages
    • Disaster recovery planning and testing
    • Knowledge of SAN and network topologies (FC and OSI model)
    • Possess knowledge in the following network concepts and technologies:
      • LAN/WAN, TCP/IP, VLAN, VPN and the OSI Model
      • Switches, firewalls, router and wireless access points (Cisco, Fortinet)
      • MPLS (BGP & OSPF protocol)
    • Working knowledge and experience in the Healthcare industry
    • Experience with Cisco 6500/6800 Series switches
    • Experience with Fortinet Firewalls and load balancers
    • Configuration and Troubleshooting of NAT, QoS, STP, VLANs, DHCP
    • Experience with network management, analysis and troubleshooting tools
    • Knowledge of structure cabling
    • Proven experience with enterprise level LAN, WAN design, implementation and support
    • Working knowledge of VoIP architecture, voicemail, and call management systems
    • Ability to:
      • Self manage on projects and day to day operations.
      • Manage competing deadlines and multiple projects in a fast-paced environment
      • Extensive understanding of PC hardware and software, network client setup and configuration in Windows environment.
      • Perform the essential functions of this job with or without reasonable accommodation
    • Strong communications skills
    • Advanced level Microsoft Office skills (PowerPoint, Word, Outlook)
    • Advanced level Microsoft Excel skills
    • 10% ~ 15% travel

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