• Health Promoter III

    Job Locations US-CA-Garden Grove
    Posted Date 2 months ago(11/9/2018 10:10 AM)
    # of Openings
    Patient Engagement
  • Overview




    Looking for a way to influence the health and healthcare of many?


    If so, we’d love to hear from you! Our mission-driven organization is focused on theTriple Aim - Better Health, Better Healthcare and Lower Costs to individuals and their families who participate in our health plans.


    UNITE HERE HEALTH serves 100,000+ workers and 220,000 covered lives in the hospitality and gaming industry nationwide. Our desire to be innovative and progressive drives us to develop impactful programs and benefits designed to engage our participants in managing their own health and healthcare. Our vision is exciting and challenging. Please read on to learn more about this great opportunity!



    Key Attributes:


    • Integrity – Must be trustworthy and principled when faced with complex situations
    • Ability to build positive work relationships – Mutual trust and respect will be essential to the collaborative relationships required
    • Communication – Ability to generate concise, compelling, objective and data-driven reports
    • Teamwork – Working well with others is required in the Fund’s collaborative environment
    • Diversity – Must be capable of working in a culturally diverse environment
    • Continuous Learning – Must be open to learning and skill development.  As the Fund’s needs evolve, must be proactive about developing new areas of expertise
    • Lives our values – Must be a role model for the Fund’s BETTER Culture and Mission (Better, Engage, Teamwork, Trust, Empower, Respect)



    This position will work primarily from our Orange County, CA office. The purpose of this position is to identify, recruit and retain high risk participants to chronic condition management programs and/or to conduct one-on-one coaching and care coordination for participants with complex health conditions.


    • Recruits participants to, and retains them in, group chronic condition management programs and/or conducts one-on-one coaching and care coordination through individualized and face-to-face contact
    • Meets with participants at their worksite, home, union office and the hospital
    • Works with existing participant leaders to expand participation in these programs
    • Reviews data to determine priority targets for chronic and/or acute health condition program outreach
    • Arranges, coordinates and facilitates educational events, participant leader meetings, chronic condition workshops
    • Documents work and outcomes in CarMa
    • Driving on Fund Business and/or authorized to drive a Fund-owned or –leased vehicle
    • Performs other duties as assigned within the scope of responsibilities and requirements of the job
    • Performs Essential Job Functions and Duties with or without reasonable accommodation


    Years of Experience and Knowledge

    • 2 ~ 3 years of related experience minimum
    • Working knowledge and experience in healthcare, service sector labor unions, community organizing, and/or outreach and education

    Education, Licenses, and Certifications

    • Associate's degree or equivalent work experience required
    • Valid driver’s license, car, auto insurance, or ability to use public transportations

    Skills and Abilities

    • Intermediate level Microsoft Office skills (PowerPoint, Word, Outlook)
    • Beginner level Microsoft Excel skills with demonstrated ability to learn
    • Required fluency (speak and write) in Spanish or other language common to our participants in the region
    • 10% ~ 15% travel
    • Communication skills (written and verbal)
    • Customer service skills
    • Organizational, analytical and follow-up skills
    • Interpersonal and team skills



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